Estimating employee competencies

Giving instructions

Establishing standards and objectives

Correcting mistakes and non conformities

Motivating employees

Conducting a motivational interview

Delegating

Disciplining

Communicating bad news

Insight into workable work, contributing to sustainable employability

Legal framework and pension arrangements

Mental vitality, the psychology of aging

Physical health

Motivation and purpose

Concrete action plan towards retirement

The purpose of evaluations

Conditions for a good evaluation

Preparing an evaluation

Holding evaluation meetings:

Introduction

Evaluation

Making agreements

Reaching a concrete plan of action

Follow-up

Sensitisation

The ABC model

The Johari Window

How do you correct behaviour? 

How do you encourage safe behaviour? 

Giving acceptable feedback in relation to unsafe actions

How do you hold a safety meeting? 

Reacting assertively to unsafe behaviour of a colleague, external visitor or boss

How do I say “no” to a request to do something that is ‘unsafe’? 

How do I continue to push safe actions?

Raise awareness of the importance of a good attendance policy

Explain your own absenteeism policy

Raise the absenteeism threshold

Lower the work resumption threshold

Study different forms of conversation

Deal with long absences

Motivate non- absentees